Customer Survey Software | Fourmative | Summer 2012
Instant Feedback is an online customer satisfaction survey.
Running on a web browser the systems enables customers to rate their service experience via a tablet interface with the results being displayed in real time through a browser based screen.
The system also allows for extensive reporting as well as alerting specified staff members when lower than expected scores are recorded.
The system is fully customisable by the end clients for look and feel and question set up.
User interface design, system architecture, site development, database design, user management, server management, system integration, content management system, ongoing support.